Legal

Refund Policy

Last updated: 12 March 2026 Β· Contact us with questions.

Overview

At APCodeSphere, every project is handled with dedication, professionalism, and transparency. This Refund Policy outlines the terms under which refunds may be issued for services rendered by Precious Adedokun. By engaging our services, you agree to the terms described below.

Project Deposits

All projects require an upfront deposit (typically 50% of the total project cost) before work commences. This deposit covers discovery, planning, initial design, and early development work. Deposits are non-refundable once work has commenced. If you cancel before work begins, a full refund of the deposit will be issued within 7 business days.

Milestone-Based Payments

For large projects, payments are structured around agreed milestones. Once a milestone has been delivered and accepted (verbally, by email, or via the project portal), the payment for that milestone is non-refundable. If a milestone is delivered and you are unsatisfied, we will perform revisions per the scope agreement before a refund is considered.

Cancellations After Work Has Commenced

If you choose to cancel a project after work has commenced: β€’ You will be charged for all work completed up to the cancellation date. β€’ Any remaining balance above the work completed will be refunded within 14 business days. β€’ A cancellation fee of 10% of the total project value may apply for projects cancelled without reasonable cause after 50% of work is complete.

Revisions and Dissatisfaction

We include a defined number of revision rounds in every project scope. Dissatisfaction with delivered work does not automatically qualify for a refund β€” we will work with you through the agreed revision process to achieve the desired outcome. If we are unable to deliver the agreed scope after revisions, a partial or full refund may be negotiated in good faith.

SaaS and Subscription Services

For SaaS products or ongoing maintenance/retainer agreements: β€’ Monthly retainers are non-refundable after the billing date. β€’ Annual plans may be pro-rated refunded for unused months if cancelled within the first 30 days. β€’ No refunds are issued for partial months of service.

How to Request a Refund

To request a refund, please contact us at contact@preciousadedokun.com.ng with: 1. Your full name and project reference 2. The reason for the refund request 3. The amount you are requesting All refund requests are reviewed within 5 business days. Approved refunds are processed within 14 business days via the original payment method.

Governing Law

This Refund Policy is governed by the laws of the Federal Republic of Nigeria. Any disputes arising from this policy shall first be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to the jurisdiction of Nigerian courts.

Have a question about this policy?

Contact Us